I paid for the application, but the funds have not arrived. What’s the reason?

There are several possible reasons. Make sure that:

1. The requisites are correct. Incorrect data can cause an error in the application, about which you will receive a notification to the mail. In case of an error, no refund is possible, so check the details carefully.
2. The funds have been debited from your account. Without the debit, the application will not be processed.
3. If the delay is caused by the blockchain network, we cannot speed up the process and it remains only to wait for the transaction to complete.

If the problem is not resolved, please contact our support team: [email protected] .